How We Work
Four steps, in order, every time. The documentation is the part most sourcing intermediaries get wrong.
01 Source
We visit producers in person — Champasak and Paksong for coffee, Khammouane for minerals, the northern provinces for resins and fibres. No sub-agents, no brokers between us and the grower. Being based in Vientiane means a producer visit is a drive, not a quarterly trip.
02 Verify
Samples and written specifications before any commitment. For coffee that means cup score, screen size, moisture content and defect count. For botanicals, species authentication and residue testing. For minerals, a certificate of analysis and particle size distribution. Nothing ships on a verbal assurance.
03 Document
Phytosanitary certification issued by the National Plant Protection Organisation at the Lao Ministry of Agriculture and Forestry, certificates of origin for preferential tariff treatment, organic and Fair Trade chain of custody, and compliance with destination biosecurity requirements. Australian imports are checked against BICON conditions before we quote, not after.
Green coffee does not require an Australian biosecurity import permit, and Laos is not listed as a khapra beetle target-risk country — so no mandatory fumigation or heat treatment, either of which would damage a specialty coffee.
04 Ship
Laos is landlocked. Cargo moves by road or rail to Vietnamese deep-water ports for sea freight, or by air for samples and high-value lots. We consolidate where volumes are small. Packaging is specified for the hottest day of the journey, not the average one — hermetic liners for coffee, ventilated containers for resins, moisture-controlled baling for fibre.
What we do not do
We are not a customs broker in your country and we do not clear goods at destination. We supply documentation to your broker's requirements and will work directly with them. If you have not imported from Laos before, tell us and we will walk you through what your broker will ask for.